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Your new phone number

Please select what kind of phone number you prefer. Once your sign-up process is complete, your new number will be active, ready to receive calls.

Answering your calls

We answer calls as follows: "Good morning/afternoon, Company Name. How may I help you?"

This format is standard reception response and works for a number of reasons:

  • The initial greeting lets callers realise the call has been answered, (in case they are distracted).
  • They hear the voice answer and then give their attention to the phone.
  • Even if distracted, they catch the greeting and are attentive enough to hear the "company name" following.
  • The "How may we help you" follow up lets the caller know, we have finished speaking and it’s their turn to talk.

This format saves time and gives the best response. However, if you want something different, we can script it in.

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About your business

Tell us a little about you as a person. The more we know, the more we can assume the position of being your real live PA.


Your callers

We need to know as much as possible about your likely callers, both corporate and individuals. You can set all these up in our back office system QBIS which we can help get you started with when you are ready. In QBIS, you can enter all your client information in detail, both personal and corporate. In fact, I think you will find that you can run the entire organisation of your business using QBIS. You can set up events, cases, projects, to-do's, meetings etc. If a client is set up in QBIS, with their phone numbers, then their details will "screen pop" when they call. This makes it much easier for us to give a more personal service to each and every one of your clients.

Tell us about all your corporate callers. Are they a supplier/client/prospect company (and the individuals who work for them), who they are and what they do.

Tell us about any individuals who may call you, and if they are business contacts or social (friends, family, etc).


Frequently Asked Questions

If you have a set of questions that you are asked many times then please let us know the answers so that we can avoid wasting your time with them.


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Company staff

Other than yourself, please give us the names and roles of key staff that people might ask for. It is very important that you fill out as much of this information as possible. You can also add more contacts after you have created your account.


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Please wait while we're registering your Hired Help account. Your phone number is being allocated and will be ready to use shortly.

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You can click the button below to go back and change your details, then try submitting the information again. Alternatively, please call us on 0330 0555 155 and quote the above error message, so that we can fix it for you and get you going in no time.

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You can redirect your phonecalls and our agents will be ready to answer within a few minutes.

To access your account, log in to our system with the following details:

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You can also use your email address along with the password above to log in.

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